DXL Destination XL Reviews

DXL Destination XL has an overall rating of 4.7 based on 26 reviews. Customer feedback on DXL Destination XL is mixed: DXL Destination XL reviewers highlight positive aspects like wide selection of big and tall sizes, quality clothing and brands, excellent customer service, which strongly appeal to plus-size men looking for stylish and comfortable clothing. However, DXL Destination XL is often criticized for its higher price point, inconsistent sizing, limited store locations.

4.7/5.0

26 reviews

5 Stars

16

4 Stars

6

3 Stars

1

2 Stars

0

1 Star

0

All DXL Destination XL Reviews (26)
craigmiller7723
May 30, 2026
"Box was a bit rough, but everything inside was fine"
I ordered from dxl.com and it showed up fast, which was nice. The box itself though... one side was dented in and it definitely looked like it had been through a little bit on the way here.
Luckily the clothes inside were totally fine, still folded and nothing damaged, so I’m not too worried about it. Maybe a sturdier box next time would help, but overall I’m happy with the order. 4 stars
iris_Barnett90
May 25, 2026
"I ordered a couple of shirts..."
I ordered a couple of shirts from dxl, what stood out to me was that the sizes listed as in stock were actually available. That might sound basic, but I’ve had other sites let me check out and then cancel items later, which is annoying. This time, the order went through without any issues and shipped like it was supposed to. For me, it just made the whole process feel more reliable and a lot less like I was gambling on whether the shirts were really there
JohnDewitt_73
May 21, 2026
"I’ve ordered from DXL a few times now…"
I’ve ordered from dxl a few times now, i’ve had a good experience. Their style selection is better than I expected, it’s not just a bunch of plain, basic stuff. I’ve found casual shirts, nicer pants, and even a jacket that actually fit right, which is always a win. The website was easy enough to figure out too. My only real complaint is that some of the prices are kind of ridiculous, but for the fit and the variety, I still think it’s worth it
ramona1979
May 16, 2026
"Easy checkout and felt safe"
I ordered from dxl.com and the checkout was painless. The cart updated like it should, and I didn’t have to hunt around or click through a bunch of extra pages, which I always appreciate.

I’m usually a little cautious when paying online, so I liked that the total was clearly shown before I submitted my card. The payment went through quickly with no strange errors, surprise charges, or weird extra steps that would’ve made me second-guess it.

The confirmation email came almost right away too, which gave me peace of mind that everything actually went through. Overall, it was simple, clear, and low-stress, which is exactly what I want from an online checkout.
michael_Ewing92
May 15, 2026
"Easy return, no hassle"
I had to return a shirt because it ran bigger than I expected, and I was ready for the whole thing to be annoying. But it ended up being painless. I started the return online and got the label right away, which made me think maybe they’ve got their system set up better than some other places. The exchange size shipped quicker than I thought it would, and they sent just enough updates without blowing up my inbox. The refund for the other item showed up after a few days too. Maybe I just got lucky, but there was zero drama, so it’s 5 stars from me.
KOWALSKI
May 13, 2026
"Order Came Right, Which Honestly Surprised Me"
I ordered a couple shirts and a pair of jeans from DXL Destination XL, and everything showed up exactly how I picked it. The sizes, colors, and items were all correct, which I was oddly confused by at first because I kept expecting to find some little mistake or missing item. But nope, everything was there and matched my order. Simple purchase overall, but they got it right, and I’d definitely order again.
hello_thomas379
April 23, 2026
"I ordered a hoodie from dxl.com, it was..."
I ordered a hoodie from dxl.com, it was just like the description said. The size, color, and material all matched the listing, which was a relief because I always second-guess myself after ordering clothes online.

I kept thinking maybe it would look different in person or fit weird, but it turned out totally fine. The fit was right, and there really weren’t any surprises. I’d probably order from them again.
william-Valadez
April 21, 2026
"Sizing Was Actually Spot On"
I ordered a couple of shirts from DXL Destination XL the sizing was right on the money. I’m a bigger guy, so finding shirts that fit well without a bunch of trial and error isn’t always easy. To be fair, I wasn’t expecting anything unusual, just clothes that matched the size they claimed to be, and that’s exactly what I got. They fit well straight out of the bag, and I didn’t have to mess with returns or exchanges
AnnieMurphy
April 21, 2026
"I found my size really quickly, and…"
I found my size really quickly, and the staff was super nice and helpful. It made the whole shopping trip easy, and I left feeling happy with my purchase
WILLIAMS
March 27, 2026
"Quick fix, but an apology would’ve been nice"
They got back to me quickly and fixed the sizing issue, which I do appreciate. I was expecting at least a quick apology for the mix-up, though. Still, thanks for sorting it out.
william_Smith04
March 20, 2026
"I got a pair of pants hemmed..."
I got a pair of pants hemmed here and they came back fitting just right. The turnaround was quick, the staff was helpful, and I didn’t have to make a second trip, which I really appreciated. I’m mindful about prices for alterations, but this felt fair for the quality and convenience.
RobertAscher_15
March 10, 2026
"Showed Up Quick"
It actually got here faster than I thought it would, which was nice. The box looked fine when it arrived, so no issues there. The tracking updates weren’t totally clear the whole time, but overall the shipping was good.
James_helton93
March 06, 2026
"Rewards feel fair and actually help"
I’ve shopped with DXL Destination XL a bunch over time, and I’ll give them credit where it’s due: the rewards program is actually useful. The points usually show up quickly after I buy something, and it’s nice to get a few dollars off later without having to jump through hoops.

The reward emails are straightforward too, which I appreciate. I don’t feel like they’re trying to hide the details or make me work too hard to figure out what I’ve earned or how to use it.
Are the prices always the lowest? Not necessarily, and I think that’s fair to say. But the rewards help balance things out and make me more willing to come back. Overall, it’s been a solid experience for me.
jeffery_Macchione75
February 19, 2026
"Good Deals If You Catch a Sale"
I usually hold off on ordering from dxl until they’re running a sale because the regular prices can be a bit pricey. This time the promo codes worked without any issues, and I ended up getting a few shirts for less than I expected. Shipping was fine, not exactly super quick, but nothing too bad. I’d recommend checking them out when they’ve got a good sale going.
hello_marty458
February 14, 2026
"Held Up Better Than I Expected"
From what I remember, these jeans really surprised me. The quality felt good right away, and they ended up lasting way longer than I thought they would. Definitely a solid buy in my experience.
marilyn_Gray81
February 06, 2026
"Emails have gotten a bit much"
I still like dxl and shop there from time to time, but the emails have really started coming too often. It feels like there’s a new sale message almost every day, and I’m sure other customers probably feel the same way after a while. I ended up unsubscribing just to cut down on the clutter
gladys-Naugle
January 21, 2026
"Surprisingly Easy for Big and Tall Sizes"
I usually expect buying big and tall sizes to be a hassle, so I was ready for something to go wrong. But the sizing options were good and the whole process was painless. I’m still a little cautious because that’s not always my experience, but this time it worked out fine.
gaston2004
January 10, 2026
"Glad I Trusted My Gut on This One"
I ordered a shirt from dxl.com i’m really happy with it. I kind of had a good feeling about it when I picked it out, and turns out my instinct was right. The fabric is super comfortable—soft, not scratchy at all, and it still felt nice after wearing it all day. The fit was solid too, which is always a relief. I’ll probably grab another one soon.
Richard-chance
December 31, 2025
"Fair price and seems solid"
I found what I needed without too much hassle, and the price felt fair. I’m usually careful about what I buy, especially if I’m not sure about the quality, but this seems worth it so far.
Samantha_lankford89
December 27, 2025
"Cancelling Was Quicker Than I Expected"
I accidentally placed an order and realized quickly that I needed to cancel it. From my experience, DXL handled it really smoothly and didn’t make me jump through a bunch of hoops.
The refund details were easy to understand, and I didn’t feel like I had to keep following up to get an answer. I thought it was going to be more of a hassle, so I was relieved it all went as easily as it did

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DXL Destination XL Q&A

Are there other similar companies to dxl.com that are less expensive or better?

TyroneFletcher
April 05, 2020

“Amazon can be cheaper overall that's been about the best alternative I have found.”

How easy is it to get a hold of customer service at dxl.com?

KristinTaylor
April 05, 2020

“Usually pretty fast via email. Have not used the phone service.”

What made you choose dxl.com over similar businesses?

greenelephant585
April 05, 2020

“Was with them before the name change always had quality clothes for bigger men.”

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